Charles Banner, a barrister, has claimed his family was removed from a British Airways flight after cabin crew denied his nanny access to business class.
Banner QC says he was escorted off the aeroplane with his wife, two young children, and nanny by armed police at Heathrow Airport.
Age
He is 41 years old.
Incident Details
The family was boarding when they were stopped at the gate and told the nanny had been downgraded to the economy as the flight to Turin was overbooked.
Mr Banner asked the cabin crew if she could join the family in a spare seat in business class as he and his wife had wanted to work during the two-hour flight.
Online Mail reports that the 41-year-old says he was refused and instead offered compensation.
He claimed the staff were ‘rude’ and did not explain why the family could not use the accessible seat.
Mr Banner told the paper he submitted an official complaint, but the airline disputed his version of events.
The plane stayed grounded while the row continued, with the pilot eventually refusing to take off until Mr Banner and his family had been removed from the flight.
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He said: ‘If BA had told me that the nanny could not sit with us in business, then we would not have travelled and would have got a later flight.
‘I behaved perfectly well, but I was challenging the cabin brew because it was the right thing to do.
‘The pettiness and vindictiveness of the staff caused this. I was being very polite about the whole thing.’
Mr Banner says the family was forced to check into a nearby hotel for the night before booking onto another flight the following day.
The lawyer says he demands a full apology and cash refund for the £4,000 incident.
A spokesperson for BA said: ‘We do not tolerate disruptive behaviour and the safety of our customers and crew is our top priority.’
